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Houston 911 Operator Says “ain’t nobody got time for this” and Hangs Up on Callers

Crenshanda Williams 911 Operator Hangs Up

The saying goes, “When seconds matter, the police are only minutes away.” Maybe the saying should be, “When seconds matter, the police might not ever show up.” When bad things happen and the police are needed for assistance, there are many levels of human error and/or potential incompetence between you and the help you need.

In Houston, 911 operator Crenshanda Williams is accused of intentionally hanging up on callers because she did not have an interest in helping out, even saying “Ain’t nobody got time for this. For real.” after hanging up on a police officer in need of assistance. What’s even scarier is Williams had been employed since July 2014, over two years of employment before getting caught and fired. She is currently facing charges for interference with an emergency telephone call.

Here’s an excerpt of one of Williams’ 911 calls.

Williams: “Houston 911, do you need medical, police or fire?”

Caller: “This is a robbery.”

Williams: sighs and hangs up

Investigators have since tracked down that particular 911 call to an actual robbery and shooting caller. Police confirmed that caller had encountered a 911 operator who hung up on him forcing him to call back. By the time the police arrived, the shooting victim was already dead.

Investigators have continued to dig into Williams’ 911 call history and have found even more disturbing calls.

Williams: “Houston 911, do you need medical, police or fire?”

Caller: “This is Officer Molten. I’m driving on 45 South right now and I am at…”

Williams: hangs up and says “Ain’t nobody got time for this. For real.”

Investigators tracked down Police Officer Molten and confirmed he had to call 911 a second time and talk to a different operator to receive assistance.

Despite incidents like this, Crenshanda Williams remained a 911 operator for 2 years.

The only one responsible for your safety is you

This is one of the many reasons why it is important for us to be self sufficient and able to handle emergencies to the best of our abilities, be it a self defense situation or medical emergency.

The average police response time is around 10 minutes, even greater than that in some cities and upwards of 30 minutes in rural areas. That is a scary contrast to the average 90 second interaction between a criminal and the victim.

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Brian Purkiss
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Brian Purkiss is a Christian, husband, competitive shooter, firearms instructor, proponent for individual liberty and Second Amendment rights, and a web developer. He primarily focues on USPSA and Run & Gun competitions, but enjoys most other forms of shooting competitions as well.


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